FAQ

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  • Which industries do you serve?

    Our welded wire mesh machines serve a wide range of industries, including:
    1）Construction 
    Rebar mesh for concrete reinforcement, floor slabs, and precast components
    2）Fencing & Agriculture
    Livestock fencing, garden mesh, and crop support nets
    3）Industrial & Logistics
    Warehouse partition panels, conveyor guards, and storage cages
    4）Infrastructure
    Highway barriers, bridge reinforcement, and tunnel lining mesh
    5）Mining & Quarrying
    Heavy-duty screening mesh and rock support netting

  • What services do you offer?

    We provide a full suite of services throughout the machine lifecycle:
    1）Pre-sales consultation
    Needs assessment, production line layout design, and ROI analysis
    2） Custom manufacturing
    Tailored machine configurations to match your specifications
    3）Installation & commissioning
    On-site or remote setup support
    4）Operator training
    Comprehensive training for your production team, both on-site and via remote sessions
    5）Spare parts supply
    Quick delivery of genuine replacement parts
    6）Technical support
    24/7 remote troubleshooting and maintenance guidance

  • Do you accept custom projects?

    Absolutely. Every welding mesh production line has different requirements in terms of wire diameter, mesh size, panel dimensions, and production capacity. We offer full customization — from machine configuration and control system programming to tooling design.
    Our engineering team works closely with you to develop a solution that fits your specific production needs. Custom projects are our strength, not an exception.

  • How can I request a quotation?

    Requesting a quote is simple. You can reach us through any of the following channels:
    1）Official website
    Fill out the inquiry form with your specifications
    2）Email 
    Arno@steelmama.com， send your requirements to our sales tea
    3）WhatsApp/WeChat
    +86-17761555057 ，direct message for quick response
    4）Trade shows
    Meet us in person at major industry exhibitions worldwide

  • To help us provide an accurate quotation, please include:

    To help us provide an accurate quotation, please include:
    1）Wire diameter range and material type
    2）Desired mesh size and panel dimensions
    3）Expected production capacity (panels per hour/shift)
    4）Any special requirements (automation level, control system preferences, etc.

  • How long is production time?

    Standard production time typically ranges from 90 days，after order confirmation, depending on the machine type, complexity, and customization level. Standard models with no customization can be delivered in approximately 90 days, while fully custom-built machines may take 90 days. Shipping time is additional and depends on your destination. We always provide a clear production schedule upon order placement and keep you updated on progress at every stage.
     

  • Do you provide installation services?

    Yes. We offer both on-site installation guidance and remote video-assisted installation support. For overseas customers, our engineering team can travel to your facility to supervise the entire installation and commissioning process. Alternatively, we provide detailed installation manuals and step-by-step video tutorials, allowing your local team to complete the setup under our remote guidance. 

  • What is the warranty?

    Warranty period: 18 months
    Technical support is available at any time via phone or email, and we will provide timely solutions. We also offer convenient and highly efficient spare parts support at competitive prices.

  • Drive Long-Term Value

    We build durable, energy-efficient machines that lower operational costs, extend equipment lifespan, and deliver a strong return on investment for years to come.

  • Offer Reliable Technical Support

    From installation and training to maintenance and troubleshooting, our dedicated support team ensures your machines operate at peak performance around the clock.

Whatsapp

0086-17761555057

Email

arno@steelmama.com

Address

Cangzhou City, Hebei Province, China
We Specialize in Manufacturing Welded Wire Mesh Machines.

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